Clint Rodenfels
Global Center of Excellence for Customer Service Knowledge Management and Training at ResMed
- Role
- Senior Manager, Knowledge Management & Training Center of Excellence at Resmed
- Location
- Panama City Beach, FL, US
- LinkedIn followers
- 500 followers
About Clint Rodenfels
Skilled writer with extensive experience researching, defining, and documenting complex processes. A resourceful leader with proven success in building and leading small and large teams providing service and information to various audiences. Trained and knowledgeable in the application of technology to meet end-user and organizational needs. Analytical problem solver sensitive to working within institutional and individual cultural contexts. Certificated technical writer with a strong sense of design; able to integrate words and images into effective communications.Specialties: Technical writing; knowledge management; document management; CXone Expert; Objective Enterprise Content Management; Salesforce.com Knowledge; Unymira Knowledge Center; organizational leadership; customer service; program design; research; presentations; corporate, educational, and non-profit management; process analysis; assessment; non-profit governance; social networking.
Experience
Senior Manager, Knowledge Management & Training Center of Excellence
Jul 2025 — Present · Panama City Beach, FL, US
Education
Texas State University
MSW, Social Work - Administration/Supervision Practice
2005 — 2007
California State University, Long Beach
Bachelor of Science (B.S.), Business Computer Methods
1982 — 1987
California State University, Long Beach
Certificate, Technical & Professional Writing
1982 — 1987
Skills
- Career Development
- Governance
- Recruiting
- Process Flow Documentation
- Staff Development
- Curriculum Development
- Event Planning
- Smartsheet
- Cross-Functional Team Leadership
- Youth Development
- Social Networking
- Higher Education
- Communication Skills
- Counseling
- Personnel Management
- Grants
- Psychotherapy
- Procedures Documentation
- Student Financial Aid
- Microsoft Word
- Budgets
- Microsoft Office
- System Administration
- Community Outreach
- Academic Advising
- Educational Leadership
- Philanthropy
- Knowledge Management
- Project Management
- Data Analysis
- Student Development
- Editing
- Access
- Salesforce.com
- Nonprofits
- Young People
- Social Media
- Academic Administration
- Interpretation of Data
- Writing
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