Clinton Nwosu

Senior Account Manager @Snapnet Limited

Lagos State, NG

Achievements on the Job:• Successfully orchestrated and spearheaded the implementation of a migration project worth over with a prominent Insurance company, transitioning them from a Microsoft Enterprise Agreement to CSP. Achieved over 50% of annual targets by the second quarter, concurrently expanding the company\'s clientele.• Secured and managed an SAP Business One project valued at over with a leading manufacturing company, resulting in an enhanced ranking on the OEM partner portal and positioning the organization for heightened business opportunities.• Acquired and nurtured 10+ new logos/customer accounts during my tenure at Snapnet, significantly contributing to the company\'s growth trajectory.• Diligently managed over 15 enterprise accounts, maintaining an exceptional Net Promoter Score (NPS) of over 80% and achieving a 100% renewal rate for all existing deals.• Directed a target account database averaging over within my initial 2 months at Snapnet, effectively cultivating relationships within a quarter of these accounts, leading to successful deal closures and identification of new opportunities.• Mentored and supervised two junior sales executives, providing them with the necessary tools and guidance to excel in the market, evident in their improved sales pitch, conversion rates, and cold calling successes.• Enhanced customer satisfaction rates within the first 3 months by conducting follow-up meetings on previous projects, thereby strengthening client relationships and loyalty.• Negotiated with clients and vendors on behalf of the firm, also executing retention calls with dissatisfied customers, successfully persuading 70% of them to maintain product usage.• Maintained up-to-date knowledge and expertise regarding assigned product portfolios and overall company services, ensuring adeptness in addressing client needs and market trends.

Federal University of Technology Owerri Nigeria

B.Tech, Information Management Technology