Clint Batte
Customer Service & Support | SaaS Onboarding | Client Success | Remote Collaboration
- Role
- Member Engagement Specialist at Delta Defense LLC
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Clint Batte
Licensed Property & Casualty insurance professional with a strong background in…
Experience
Member Engagement Specialist
Feb 2026 — Present · West Bend, WI, US
Provide high-quality member engagement and support for Delta Defense members by delivering accurate information, resolving inquiries, and ensuring an exceptional service experience.Key responsibilities include:• Assisting members with questions related to membership benefits, services, and coverage information• Delivering professional and empathetic customer support through phone and digital communication channels• Educating members on available resources and program offerings• Resolving issues efficiently while maintaining compliance with company policies and procedures• Documenting member interactions and maintaining accurate records in internal systems• Supporting member retention through positive and solution-focused interactionsThis role combines customer advocacy, insurance knowledge, and communication skills to help ensure members feel informed, valued, and supported.
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