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Cliff Hirsch

Program Manager @NWN

Novato, CA, US
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2022 — Present

Program Manager @NWN

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Strategic Program Oversight of multiple voice & data projects supporting a number of NWN Carousel\'s largest accounts in the Western Region.

EDUCATION

1979 — 1984

San Diego State University

BA, Systems Analysis

SKILLS

Process ImprovementManagementManaged ServicesVoipIntegrationChannel PartnersData CenterSalesAvayaVirtual TeamsSolution SellingEnterprise SoftwareBusiness PlanningOperations ManagementTelephonyCustomer SatisfactionTrainingNew Business DevelopmentChannelSales OperationsProfessional ServicesCustomer ServiceContact CentersWirelessCoachingService DeliveryContract NegotiationLeadershipChannel ManagementSoftware DocumentationAccount ManagementChange ManagementPre-SalesVendor ManagementCross-Functional Team LeadershipSaasCustomer RelationsOutsourcingProject PlanningTeam Management

ABOUT CLIFF HIRSCH

Client Relationship Leader with 20+ years of success in delivering global services for hardware, software and application solutions. Respected Manager who cultivates productive working relationships with cross functional teams, leadership and other organizations to achieve measurable results. Skilled communicator and consensus builder capable of developing strong business alliances. Project Manager with a strong attention to detail and a successful track record of delivering revenue results for complex projects. Dedicated to delivering excellent customer service.Specialties:* Program and Project Management* Relationship Management* Customer Excellence* Account Management* Channel Management* Operations Management* Process Improvements* Global Staff Management* Contract Negotiations* Six Sigma & Lean Participation* Implementation Management* Professional Services Support

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