Cliff Evans
Service Manager @EY
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WORK HISTORY
Service Manager @EY
London, GB
Build service capabilities against insider threat and expand the service globally throughout EY. Build PMO Capabilities for services and train and mentor the PMO Leads. Train and hand over geographic regions to colleagues after I had matured the service with all supporting teams. Provide internal services to business lines for Data Loss Prevention related to client engagements, aligning contract data protection clauses with technology solutions. Provide customer support answering service and process queries with some issue support,Create and establish delivery, template and process standards for the Data Security Service Management team.
SKILLS
ABOUT CLIFF EVANS
I\'m a qualified project and program manager with experience in a range of industry sectors, managing various parallel technology streams both virtually or on premise. I\'m established in the Information Cyber Security team with Data Loss Prevention service program responsibilities. I have hands on experience moving and integrating data centers’ and offices, initiated by acquisitions or internal business. My other role as a Solutions Delivery Lead for the EY AI group provided technology support to the Data Scientists to deliver analytic tools into public and private cloud solutions offering internal business SaaS, PaaS, AaaS and IaaS. I maintain honest, long term relationships with teams and clients and have experience reporting to C-level and Partners across EY all regions. People are my most important reason why I get up every day and I show everyone with the same respect and honesty and integrity I possess and display.My personal passion is seeing a team under my leadership, mature and grow their personal and professional skills. I have lead small teams of one or two people and also had responsibility for a portfolio of 45 Project Managers in various geographies. I am not status driven and flexible in my roles and work I do to ensure I enjoy coming to work every day.Specialties – Product and customer service management, PMO creation and mentoring the PMO teams, setting delivery standards, project health check and recovery, office projects, mergers and acquisition through infrastructure integration and program and project delivery using PMI, MSP and Lean Agile methodologies.
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