Chenlei G.

Role
Director, Applied Science at Amazon
Location
Redmond, WA, US
LinkedIn followers
500 followers

About Chenlei G.

I am hiring TPM, Software Engineer, Applied Science and Manager role from L4-L7 to enable…

Experience

  1. Director, Applied Science

    Amazon

    Oct 2017 — Present

    I am the head of the Self-learning and End-to-End Routing (SEER) division of 140+ FTE (TPM, Applied Scientist and SDEs) within the Artificial General Intelligence (AGI) org. My team is at the forefront of pioneering self-learning technologies, a critical component in empowering Amazon’s conversational agent, Alexa, to continuously evolve. Their mission includes learning from customer feedback, correcting defects, and tailoring customer experiences through personalization techniques. Recently we are working on enabling self-learning technique for LLM and building a personalized LLM with various personalities. Check out Rohit\'s Lightning talk at re:Invent 2018 about this first disclosure of this effort: & feature=youtu.be & t=966. I also published a blog at: After that, we have developed multiple programs to 1) develop the automatic metric to measure the customer perceived defect rate; 2) enable automatic defect reduction for Alexa through self-learning; 3) use machine agent to annotate customer data to reduce the needs for human annotator; 4) expose levers to our developer to enable them to improve skill quality; 5) democratize the self-learning capability to core Alexa service to improve customer experience. We are also working on new innovations to enable a personalized Alexa to reason and complete the task autonomously. You can check out: & hl=en for the recent publications.

Education

  • Fudan University

    BS, Electronics Engineering

  • Fudan University

    MS, Electronics Engineering

  • Carnegie Mellon University

    MS, Computer Engineering

Skills

  • Cloud Computing
  • Html 5
  • Asp.net
  • Oop
  • Digital Image Processing
  • Web Service Development
  • Software Engineering
  • Deep Learning
  • Matlab
  • Algorithms
  • T-Sql
  • Data Mining
  • Machine Learning
  • Databases
  • C#
  • Design Patterns
  • Silverlight
  • Jquery
  • C++
  • Search Engine Ranking
  • Multi-Threaded Development
  • Javascript
  • Test Driven Development
  • Software Development

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Chenlei G. — Director, Applied Science at Amazon in Redmond, WA, US | Unifers