James Johnson
Self-directed Tools Specialist @Minnesota Department of Human Services
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WORK HISTORY
Self-directed Tools Specialist @Minnesota Department of Human Services
Minneapolis, MN, US
Collaborate with stakeholders and vendors in an agile work environment to identify, define and analyze business needs and processes, write business requirements, evaluate, and recommend solutions, and test and implement solutions for internal and cross-functional projects. Research and make recommendations on software applications, services, data analysis, strategic planning, and tactical strategies to enhance and boost services and products to customers. Professional communication skills on subject matters on all levels. Manage and collaborate with team members and vendors.Lead administrator of Azure Entra, Azure Cloud Service, Azure DevOps, Google services, and Umbraco CMS. Administrator of Dynamics 365 CRM and SiteImprove. Manage user and data access of 500+ users from internal and external cross-functional teams in multiple systems through security groups and SSO/SCIM. Integrate multiple cloud services in multiple systems.Power Platform including Power Automate and Power Pages.
EDUCATION
George Mason University
Graduate Certificate, Nonprofit Management
Hennepin Technical College
Professional Certificate, Microsoft Database Specialist
Gallaudet University
Bachelor of Arts, Communication Arts
ABOUT JAMES JOHNSON
Technology Leader | CRM & Cloud Solutions Expert | Driving Impact Through…
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