Clement Oghoro
Team Support Manager @Marks and Spencer
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WORK HISTORY
Team Support Manager @Marks and Spencer
London, GB
Owning performance across a complex operation: Accountable for results, service standards, and KPI delivery within a high-volume, fast-paced environment—balancing pace, quality, and compliance while driving sustained performance.Translating strategy into day-to-day execution: Embedding transformation and change initiatives by setting clear expectations, using data and insight to prioritise actions, and improving end-to-end operational and customer outcomes.Leading and developing high-performing teams: Progressed from frontline delivery into people leadership, coaching, and performance-managing a multiskilled team through inclusive leadership, quality conversations, and clear accountability.Delivering results with rigour and trust: Maintaining safe, legally compliant operations while improving availability, reducing loss, and raising customer-facing quality standards—protecting people, performance, and brand reputation.
EDUCATION
UCL
Master of Philosophy - MPhil, Environment, Politics and Society
ABOUT CLEMENT OGHORO
Seeking opportunities where I can deliver impactful results. I bring a collaborative mindset to advancing practical and innovative strategies and solutions, with a strong foundation in research, analysis and retail operations.I am skilled in building partnerships, solving complex problems, and translating complex challenges into actionable tasks.
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