Clement
Sr. Technical Analyst | Ex–Goldman Sachs
- Role
- Sr Technical Analyst at Genpact
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Clement
Experienced Sr. Technical Analyst with 4+ years in technical support, currently working as a Senior Technical Analyst. Skilled in Active Directory, MFA, Microsoft 365, Citrix, and ServiceNow. Backed by certifications in Google IT Support and Cisco Cybersecurity, I’m now transitioning into cybersecurity, focusing on network security and endpoint protection. Passionate about solving complex problems and securing digital systems.
Experience
Sr Technical Analyst
Aug 2025 — Present · Hyderabad, IN
Identity & Access Management professional supporting hybrid enterprise environments.• Managing Azure Entra ID JML lifecycle processes• Implementing RBAC, ABAC, and SoD controls• Administering Saviynt identity governance platform• Supporting Microsoft 365, AVD, VPN, and secure remote environments• Handling MFA, BitLocker recovery, and access compliance• Performing Incident, Change, and Problem Management• Providing support via calls, email, and chat while maintaining SLA adherence
Education
Guru Nanak First Grade, college
BCA, Bachelor in Computer Application
2017 — 2020
Trailhead by Salesforce
Salesforce Administrator & Developer
Google IT Support Professional Certificate
Information Technology
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