Erin Cleary
Enterprise Customer Success Manager @ Doppel | DevSecOps Customer Success Expert
- Role
- Enterprise Customer Success Manager at Doppel
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Erin Cleary
As a Senior Customer Success Manager at Doppel, I am responsible for ensuring the success and satisfaction of our enterprise customers\' cloud security. I have over a decade of experience in account management, customer success, and technical support, working with SaaS solutions that help customers secure, monitor, and optimize their cloud infrastructure and applications.
Experience
Enterprise Customer Success Manager
Feb 2026 — Present · Portland, OR, US
Education
Portland State University
Bachelor of Science - BS, Biology, Organismal
2003 — 2007
Skills
- Coaching
- Client Services
- Tutorials
- Software Training
- Escalation Process
- Training
- Client Relationships Strengthening
- Saas
- Multimedia Project Management
- Visio
- Computer Hardware
- Hardware
- Software as a Service (Saas)
- Customer Success
- Ruby
- Project Management
- Customer Relationship Management (Crm)
- Salesforce.com
- Microsoft Excel
- Management
- Account Management
- Lotus Notes
- Technical Support
- Crm Integration
- Video Editing
- Microsoft Office
- Sales
- B2b Sales
- Desktop Administration
- Adobe Creative Suite
- Help Desk Support
- Javascript
- Customer Service
- Jive
- Higher Education
- Troubleshooting
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