Naveen Kumar

About Naveen Kumar

Hello! I\'m Naveen, a Healthcare SaaS Product Leader with 14+ years in engineering and product management. With a Master\'s from Carnegie Mellon in healthcare, information systems, data analytics, and business management, I blend technology and strategy to build impactful solutions.I specialize in product strategy and healthcare SaaS. My expertise in data-driven decision making and agile methodologies has led cross-functional teams to deliver high-impact, user-centered products that exceed industry standards. I’ve spearheaded end-to-end product development and built an entire company around my market-leading product, driving millions of y/y revenue.Key achievements- Led the creation/launch of PracticeBeat, generating $5.7M TCV, with a 54% y/y MRR growth over 4 years- Maintained a 97% customer retention rate: Continuously refined features based on customer feedback- Hit ~90% of product OKRs and KPI goals.Over the course of time, my personal and professional experiences have taught me a few key things- I know how to take healthcare SaaS products from concept to market success- I excel at turning innovative ideas into actionable, impactful solutions, even within constraints- Leading and scaling cross-functional teams to deliver top-notch products is my strong suit- My instincts are good, but I always rely on KPIs and data-driven insights to make decisions- Responsibility and accountability define my leadership.What makes me tick- I love to win, but helping the team win gives me greater joy- I’m always pushing my team to grow, both personally and professionally- I speak both tech and exec fluently- I tell great narratives that motivate- The buck always stops with me.What drives me- Creating products that improve healthcare experiences through deep customer empathy- Continuous improvement and innovation- Continuous learning, never settling, and staying calm under pressure- Making thoughtful, high-quality decisions.Expertise:Product Management | Product Strategy & Roadmapping | Product-Led Growth | Cross-Functional Leadership | Stakeholder Management | SaaS | Agile Methodologies (Scrum, Kanban)| UI/UX | User-Centered Design (UCD)| Product Analytics | Data-Driven Decision Making | Market Research/Analysis | Innovation & Digital Transformation | Change Management | Project Management | Business Development | Customer Success | FHIR/HL7 | API | BI | AL/ML | CybersecurityI’m always up for a good conversation, whether it\'s about the latest in tech, brainstorming software, or just talking football. Let’s connect!

Experience

1. Vice President of Product Management (Engineering & Product)

   Treatspace

   Oct 2020 — Present · Pittsburgh, PA, US

   As Vice President of Engineering and Product, I lead the vision, development, execution and continuous improvement of Treatspace’s product portfolio. I focus on driving innovation, optimizing processes, and building high-performing teams to help the company\'s growth goals. Responsibilities- Oversee the full product lifecycle from ideation to launch, ensuring alignment with business objectives- Lead cross-functional teams across engineering, design, sales, and customer success to deliver impactful products- Drive strategic partnerships and market expansion initiatives to support product growth- Manage and mentor teams, fostering a culture of innovation and continuous improvement.Accomplishments- Shaped the long-term product vision and strategy for 3 flagship patient access products- Designed the Treatspace mobile app to introduce curbside and referrals to clinicians- Rebuilt the Treatspace UI with a user-centric approach & deep customer empathy- Drove strategic partnership initiatives with EMRs, medical devices, and state medical societies- Built a standardized design system in Figma, promoting consistent user-centered design/experience- Migrated app to Kubernetes in Google Cloud, resulting in better scalability, and system efficiency- Created and tested Disaster Recovery plans (DRP) across all product lines, ensuring 99.99% uptime- Led vendor evaluation for pen-testing, identifying and resolving critical security vulnerabilities pre-launch through automation.

Education

• Carnegie Mellon University - Heinz College of Information Systems and Public Policy

  Healthcare, Computer Science, Data Analytics and Management, Healthcare Tech