Cynthia Bowman

Sr IT Business Analyst @UnitedHealth Group

Lake Forest, CA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2011 — Present

Sr IT Business Analyst @UnitedHealth Group

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Irvine, CA, US

OptumRx/UHG is a health services and innovation company dedicated to improving the health system for everyone in it. They focus on three key areas of change: modernizing the system’s infrastructure advancing care and supporting people as they take control of their own health.Senior IT Business Analyst, meeting with stakeholders and eliciting requirements to be utilized in the development and enhancement of computer systems.• Hired as contractor to perm for the Fresh Start project. Our team successfully rolled over 12 million members from Medco Pharmacy Benefits Manager to OptumRx. Proven as a valuable asset under high-pressure and changing direction.• Involved in high profile projects including conversion from medical codes ICD9 to ICD10, Enterprise Project Explanation of Benefits, and Operational and Client Reporting repository for the creation of over 600 reports. • Selected by management to join the Employee Community Council. Responsible for various Employee and Social Responsibility events.• Submitted 11 ideas to management for revenue generating, cost saving, and increasing of customer satisfaction ratings.

EDUCATION

N/A

IIA Certification

IIA (Insurance Institute of America) Certification

SKILLS

Business AnalysisSdlcRequirements AnalysisBusiness ProcessQuality AssuranceBusiness RequirementsProject ManagementRequirements GatheringCrmItilTestingSqlVendor ManagementUser Acceptance TestingProcess ImprovementVisioData MappingSoftware Project ManagementDb2UnderwritingFinancial Analysis.netProject Portfolio ManagementDatabasesBusiness Process ImprovementProgram ManagementProject DeliveryBusiness IntelligenceSoftware DocumentationSharepointIntegrationPmpIT ManagementManagementCoachingPmoEmotional IntelligenceSoftware Development Life Cycle (Sdlc)Microsoft OfficeMicrosoft Excel

ABOUT CYNTHIA BOWMAN

I have over 25+ years of experience within Property, Casualty, Commercial Lines, Title Insurance, Automotive and Healthcare industries. Excels in EI,(Emotional Intelligence), commitment, motivation, leadership and organizational skills, Proven as a valuable asset under high-pressure and changing direction. Experienced in business analysis, designing and maintaining rating systems, QA/testing, SDLC (software development life cycle), underwriting, compliance, data mapping, team leadership, training, and project management. Skills: Excel, Power Point, Microsoft Office, Word,Internet and Social Media. Demonstrates proactive behavior when seeking management approvals. I invite you to please review my recommendations.

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Cynthia Bowman — Sr IT Business Analyst at UnitedHealth Group in Lake Forest, CA, US | Unifers