Clayton W. Morgan

About Clayton W. Morgan

At Marriott Vacations Worldwide, my expertise in revenue management and strategic…

Experience

1. Corporate Director, Inventory & Revenue Management, Hyatt Vacation Ownership

   Marriott Vacations Worldwide

   Dec 2021 — Present

   As the Corporate Director of Revenue Management, I lead company\'s revenue and inventory strategy division in terms of revenue generation across the company\'s Hyatt Vacation Ownership portfolio of owned and managed properties. Further, I supply leadership for everything from ecommerce to data analytics to group sales & merchandising. By creating a revenue analytics department and allowing for the consumption of large volumes of data, I link firm initiatives with corporate objectives and implement superior pricing methods. In addition, I implemented a comprehensive suite of revenue management consumer insights and business analytics solutions, such as Duetto RMS, OTA Insight, Rate360, Demand360, and Agency360, to optimize workflow and pricing. Key Achievements: Gained strategic competitive advantage by initiating key marketing strategies, including nurturing, brand awareness, and audience growth. Manage a highly entrepreneurial team of Revenue Managers, Analysts, and Specialists for 16 resort and hotel properties across the Western United States and Latin America. Ensured business continuity during COVID-19 pandemic by leveraging product\'s diversification, resulting in sustained revenue, pricing and occupancy growth in 2020 by 10.3% over 2019. Expedited company\'s economic expansion by pioneering two strategic growth and streamlining projects, including adoption of global property management system and rollout of cutting-edge machine learning RMS. Rolled out comprehensive digital marketing campaign with external assistance, resulting in increase in direct transactions totaling 59% of reservations.

Skills

• Concierge Services
• Hotel Management
• Rooms Division
• Revenue
• Management
• Property Management Systems
• Reservations
• Marriott Pms
• Front Office
• Budgets
• Banquets
• Forecasting
• Time Management
• Food & Beverage
• Onq
• Online Travel
• Asgard
• Revenue Forecasting
• Meeting Planning
• Opera
• Employee Training
• Rooms Division Management
• Guest Recovery
• Pre-Opening
• Hotel Booking
• Lodging
• Hotels
• Marsha
• Guest Service Management
• Hospitality Industry
• Cm Synergy
• Reservation
• Hospitality
• Hospitality Management
• Business Travel
• Delphi
• Yield Management
• Catering
• Customer Service
• Leisure