Clayton Whitlam

Senior Manager Cloud & Digital Operations @ANS Group

Macclesfield, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Senior Manager Cloud & Digital Operations @ANS Group

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Manchester, GB

EDUCATION

1989 — 1991

Hind Leys College

English Language and Literature/Letters

1991 — 1993

Loughborough College Group

Information Technology

SKILLS

NetworkingManaged ServicesIT Service ManagementTechnical SupportCall CentersTeam ManagementTelecommunicationsItilTroubleshootingManagementService DeliveryEmployee TrainingProject PlanningProject ManagementPeople ManagementDisaster RecoverySalesTeam LeadershipRelationship Building

ABOUT CLAYTON WHITLAM

Dedicated and results-driven professional with a proven track record in leading successful customer success and IT operations initiatives. Adept at optimising customer journeys, implementing efficient processes and procedures, managing service desks, and ensuring governance adherence. Recognised for effective people management and the ability to drive customer satisfaction while maintaining operational excellence. Seeking opportunities to contribute expertise and leadership to dynamic teams.KEY SKILLS Customer SuccessIT Operations ManagementCustomer Journey MappingProcess OptimisationService Desk ManagementGovernance and CompliancePeople Management

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Clayton Whitlam — Senior Manager Cloud & Digital Operations at ANS Group in Macclesfield, GB | Unifers