Clayton Marshall
Business Manager | Lean Process Improvement | Revenue Cycle | Finance | Project Management
- Role
- Program Manager at Kaiser Permanente
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Clayton Marshall
As Business Manager at City of Hope, over three years of experience have been dedicated to optimizing healthcare operations and driving process improvements. With a Lean Green Belt Certification, strong expertise in operations management, problem-solving, and process refinement has supported the organization\'s mission to deliver exceptional patient care. Contributions include leveraging tools like Tableau to enhance business intelligence and streamline decision-making. Prior experience as a Business Analyst at Pediatric Management Group strengthened core competencies in business intelligence and process improvement, enabling impactful solutions in healthcare systems. Guided by a commitment to advancing healthcare, collaboration with cross-functional teams ensures alignment with organizational goals and continuous improvement in operational efficiency.
Experience
Program Manager
Sep 2025 — Present
Education
University of Southern California
MHA
2013 — 2015
Universidad de Costa Rica
Biology, General
2006 — 2006
Utah State University
BA
2001 — 2008
Skills
- Customer Service
- Coaching
- Finance
- Peoplesoft Financial
- Accounts Receivable
- Spanish
- Research
- Team Building
- Program Management
- Leadership
- Customer Retention
- Training
- Social Networking
- Data Analysis
- Sales
- Microsoft Excel
- New Business Development
- Financial Analysis
- Marketing
- Advantx
- Strategic Planning
- Outlook
- Nonprofits
- Marketing Strategy
- Sysmos, Social Media Analytic Software
- Social Media Marketing
- Event Planning
- Powerpoint
- Revenue Cycle
- Microsoft Word
- Management
- Analysis
- Healthcare
- Customer Satisfaction
- Access
- Accounts Payable
- Public Policy
- Public Speaking
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