Clay Nickels
IT Senior Principal Consultant @NTT DATA North America
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WORK HISTORY
IT Senior Principal Consultant @NTT DATA North America
Harrisburg, PA, US
EDUCATION
Commonwealth University-Lock Haven
Bachelor of Science (B.S.), Double Major -- Mathematical Computer Science and Business Computer Science
SKILLS
ABOUT CLAY NICKELS
I have more than 25 years of management, advisory, strategic planning, business development, IT Service Management (ITSM), performance improvement, organizational change management, and systems development consulting in the Commercial Sector and the Health and Human services industry within the State Public Sector. Specialties: Income Support Programs, WIC, Student Loans, Medicaid business processes as well as compliance with the Affordable Care Act (ACA). Management Consulting, Advisory Services, IT Service Management Consulting, PMO, Strategic planning, Procurement Management, Innovative Performance Improvement Activities based on Six Sigma practices, Legacy Systems Maintenance and Operations, Organizational Change Management, Marketing and Business Development.My strong background and consulting experience that enables me to assist clients with achieving business objectives and solving business problems. With my experience in Six Sigma principles, IT Service Management best practices, and managing large Organizational Change Projects, I am well-suited to: Solve complex business problems using innovation and creative approaches Manage executive client relationships to build strong partnerships Coach and mentor junior staff to become a better consultants Build eminence in the Government industry.
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