Clay Emerson
Account Specialist at Resort Condominiums International
- Role
- Account Specialist at Travel + Leisure Co.
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
Experience
Account Specialist
Jan 1988 — Present · RCI - Indianapolis, IN, US
I work with RCI Account Executives, Management and external clients on a portfolio of resorts around the globe but primarily in the Caribbean. I am the first contact at RCI for Reservations, Management and Sales personnel at my resorts. I am in the Product Management and Resort Operations department. My Clients have included : Bahia Principe, The Berkley Group, Bluegreen, Club Melia, Coral Resorts, DIVI, Festiva, Hilton Grand, Plantation Resorts, Sun Development, Tradewinds and Summer Bay.
Education
Louisiana State University
Geology and Computer Science
1981 — 1985
Skills
- Customer Retention
- Customer Service
- Training
- Customer Satisfaction
- Timeshare
- New Business Development
- Pricing
- Marketing
- Marketing Strategy
- Account Management
- Revenue Analysis
- Call Centers
- B2b
- Inventory Management
- Coaching
- Hotels
- Sales Management
- Direct Sales
- Negotiation
- Hospitality
- Sales
- Operations Management
- Contract Negotiation
- Selling
- Management
- Team Building
- Resorts
- Tourism
- Team Leadership
- Hotel Management
- Crm
- Employee Training
- Forecasting
- Cold Calling
- Leadership
- Budgets
- Sales Process
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