Claus Schmitz
Head of Transformation & Operations Strategy @zooplus
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WORK HISTORY
Head of Transformation & Operations Strategy @zooplus
Munich, DE
Led multi-year e-commerce supply chain transformation at a PE-backed European pet-supplies platform (~€3bn revenue), delivering an 8-figure recurring EUR annual savings program while improving product availability and customer experience- Owned the operations value-creation plan for the COO area — fulfilment-centre cost program (double-digit-million EUR EBIT uplift p.a.), inbound hub design, tactical network planning unit- Built a combined Strategy / PMO / Analytics function as internal value-creation office for Operations: data governance, executive dashboards, demand forecasting and incremental-impact measurement- Partnered with sponsor operating teams on quarterly value-creation reviews and board reporting.
EDUCATION
Bucerius Law School
Business Law Certificate
University of Maryland
Bachelor of Business Administration (B.B.A.), International Business
WHU – Otto Beisheim School of Management
Master of Science (M.Sc.), Management
WHU – Otto Beisheim School of Management
Bachelor of Science (B.Sc.), Betriebswirtschaftslehre
ABOUT CLAUS SCHMITZ
Transformation & Value Creation / Wertschöpfung leader — I turn board ambition into delivered EBITDA across PE-backed scale-ups, owner-led Mittelstand, family-office-controlled holdings and large corporates.Ten years running the 90–180-day window where strategy meets execution: Value Creation Plans (VCP), 100-day / 100-Tage-Pläne, PMO set-up, carve-out and Post-Merger Integration (PMI) support, operations and fulfilment network design, KPI/OKR systems, operational excellence and Kostenprogramme — plus the human work between them.Selected impact- 8-figure EUR recurring annual savings program delivered at a ~€3bn European e-commerce platform- Chartering fleet built 0 → 350 trucks at a Series-D logistics unicorn- Chief of Staff to COO, supporting a nine-figure Series D roundI work well with three audiences that rarely share a table- Sponsor-backed boards, Operating Partners and portfolio-ops teams: Exit-ready EBITDA, carve-out / PMI velocity, buy-and-build, value-creation cadence- Owner-led Mittelstand, Familienunternehmen and family-office-controlled holdings: Continuity, Cultural Fit, quiet durable operational gains- DAX/MDAX divisions and large corporates — Transformation execution, organisational design, Kostenprogramme, program managementCurrent focus: Director / VP Transformation, Head of Value Creation / Wertschöpfung, Chief of Staff, COO Office, Operating Partner / Portfolio Operations. Interim or permanent. Based Greater Düsseldorf (NRW), travel-ready across DACH, Netherlands and UK. DE native · EN fluent · ES advanced.
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