Claudio Reyes

Distributed System Support Analyst @Florida Health

General desktop and printer support including installation of drivers as needed.•Troubleshooting email issues and general workstation issues.•User training on windows and desktop applications as needed.Network Support•Setup of new users in Active Directory including assignment of Rights.•Coordinate Creation and Removal of all Hosted email accounts.•Adding, Removing and Changing computer to window domains.•Maintain accounts, train users on remote access and usage.•Resetting of System Printer queues as required.•Maintain Antivirus Backup Applications.•Work Close with department Manager to accommodate the custom use of software in a remote desktop session