Claudio Covelli
Engineer - Cloud & Infra Management @LTIMindtree
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WORK HISTORY
Engineer - Cloud & Infra Management @LTIMindtree
Bari, IT
Address user tickets regarding hardware, software and networking- Walk customers through installing applications and computer peripherals- Guide users with simple, step-by-step instructions- Managed cloud and on-prem infrastructure across enterprise environments- Conduct remote troubleshooting- Administered VPNs, multi-domain accounts, and authentication tools (OneSpan, CA, RSA, Auth Es, Microsoft Authenticator)- Handled virtual machines, Jumphost, VMware and Azure environments- Provided support and access provisioning for enterprise tools (Jira, Confluence, Bitbucket, Baxbis)- Troubleshooting network connectivity in a LAN/WAN environment- Collaborated with cross-functional teams to maintain infrastructure security and service continuity- User account administration, i.e, account creation and management andpassword resets on Active Directory- Scripting capability (e.g. with PowerShell, VBScript) for data processing andautomation.
EDUCATION
Bianco Lavoro
Master, HR
Università Mercatorum
1st Level Master in Business Management and Strategy
Università Telematica Pegaso
Bachelor's Degree in Education and Training Sciences, Scienze umane
Università Mercatorum
1st Level Master in Economics and Management
Università Mercatorum
Master's Degree in Business Management, Economic and Business Sciences
ABOUT CLAUDIO COVELLI
Passionate about all things tech, with a special interest in AI and its power to…
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