Claudine Basile

WORK HISTORY

EDUCATION

SKILLS

ABOUT CLAUDINE BASILE

WHO I AM Senior Hospitality Executive and Personal Assistant with extensive experience leading teams, overseeing major projects, and implementing changes that ensure increasing levels of customer satisfaction and revenue generation. Expert in driving operational efficiency, serving as effective organizational leadership, achieving sales/customer service excellence, cultivating targeted relationships, and promoting team growth. Proactive leader championing organizational integrity, major financial growth, and staff development. Known for partnering at all levels and effecting change as a true business strategist. WHAT I HAVE DONE Started out in an internship role at a world-renowned, award-winning resort; quickly hired on full-time and promoted throughout tenure to roles with increasing levels of oversight and responsibility. Cultivated extensive knowledge of hospitality sector – including operations – and spearheaded major initiatives that resulted in more efficient teams and streamlined work processes. Developed exemplary foundation in team and departmental oversight; have effectively handled upwards of 350+ direct and indirect reports. Consistently exceeded expectations for guests – including VIPs – colleagues, and outside vendors. Known for collaborating at all levels and for a multitude of needs to ensure continued property growth and ongoing customer service excellence. MY TOP CORE COMPETENCIES INCLUDE Hospitality Industry Resorts Hotel Management Executive Leadership Customer Service Excellence Effective Partnerships Organizational Growth Project Management Marketing & Brand Strategy Renovations Oversight Strategic Growth & Sustainability Revenue Generation Team Development Personal Assistant Effective Relationship Management Executive & Team Collaboration Strategic Planning & Execution Budgeting Mentoring & Motivating Talent Business Forecasting Effective Communication: