Claudine Gonzalez Underwood

Customer Experience Transformation Specialist @C1

Richardson, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2020 — Present

Customer Experience Transformation Specialist @C1

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US

ConvergeOne is a leading global IT services provider of Contact Center, Collaboration, and Technology Solutions. As a Customer Experience Transformation Specialist, I am an accomplished and result driven Executive offering prospective customers successful experience in delivering transformational customer and associate experience programs. Educate sales force and customers on long-term business and technology solutions to help organizations fulfill on their Customer Experience Strategy.

EDUCATION

1986 — 1990

Principia College

BA

SKILLS

IT StrategyOutsourcingUnified CommunicationsTroubleshootingVoipData CenterCall CenterVendor ManagementTelephonyService DeliverySlaIT ManagementDisaster Recovery

ABOUT CLAUDINE GONZALEZ UNDERWOOD

Results driven executive effectively leading customer experience, digital workplace…

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