Claudine Davis
IT Service Desk Engineer I
- Role
- Service Desk Engineer i at Fred Hutch
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Claudine Davis
I am an Information Technology professional with over 2 years of combined experience in…
Experience
Service Desk Engineer i
Sep 2024 — Present
Oversee the onboarding process for new employees, which includes acquiring or refurbishing necessary equipment, imaging, and setting up configurations.Offer remote, on-site, and desk-side technical support for Windows (10), Mac OSX, and printers, assisting employees and affiliates by diagnosing, escalating, resolving, and documenting issues.Provide troubleshooting, support, and configuration for enterprise applications and devices across various departments within the company, including SCCM, JMAF, Cherwell, and the Microsoft Office Suite.
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