Claudia Ruge
- Role
- Senior Ux Strategist at NBCUniversal
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Claudia Ruge
I’m a senior UX researcher and design strategist with a proven track record in product…
Experience
Senior Ux Strategist
Mar 2021 — Present
Lead UX Researcher & Strategist across multi-device product acquisition, transactions, and support experience for direct to consumer Streaming Platforms: Peacock TV, Sky Showtime and Showmax. Owner of a research program for Commerce that adapts to business priorities and agile methodologies. Champion of UX Benchmarking initiatives to set baseline metrics across Peacock Commerce & Viewing end-to-end experience. Led foundational research and workshop facilitation to deliver Design Principles based on User Research, Personas, and Critical User Journeys utilizing Human-Centered Design Methods.
Skills
- Strategic Design
- Industrial Design
- Research
- Project Management
- Storytelling
- Microsoft Office
- Graphic Design
- Multicultural Research
- Concept Development
- Service Design
- Data Analysis
- Human Factors
- Problem Framing
- Idea Sketching - Whiteboarding
- Ethnography
- Advertising
- Design Management
- Entrepreneurship
- Brand Strategy
- Design Thinking
- Product Development
- Project Planning
- User Research
- Creative Direction
- Concept Generation
- Strategic Planning
- Information Design
- Idea Generation
- Communication Design
- Photography
- User-Centered Design
- User Experience Design
- Design Research
- Product Design
- Visual Design
- Art Direction
- Design Methods
- Visual Storytelling
- Adobe Creative Suite
- Usability Testing
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