Claudia Dispinzeri

About Claudia Dispinzeri

Summary: Professional with over 8 years of strategic leadership in technology and data-driven project management, combined with more than 10 years of experience in finance and controllership. I specialize in transforming complex data into scalable business solutions, acting as a strong bridge between technical teams and executive leadership. I\'m driven by a passion for uncovering meaningful insights from raw data and converting them into strategic intelligence for high-impact decision-making. Currently pursuing a Master’s in Business Analytics at the University at Albany (NY/USA), GPA 3.73, with focus on:• Machine Learning using scikit-learn, Keras, TensorFlow (CNNs, tuning, overfitting control)• NLP with Hugging Face Transformers, TF-IDF, LSA, and sentiment analysis• Time Series Forecasting with ARIMA, SARIMA, Holt-Winters, statsmodels, linear regression• Statistical Modeling in Python and R (panel data: Fixed/Random Effects, Pooled OLS)• Feature Engineering and Dimensionality Reduction: PCA, StandardScaler, OneHotEncoder• Advanced SQL: joins, CTEs, window functions, optimization, view creation• Databases: MySQL, MongoDB, relational and NoSQL fundamentals In Business Intelligence, I’ve developed over 70 dashboards using Power BI, QlikView, and Qlik Sense, integrating data sources and ML pipelines.🤖 Strong experience in Robotic Process Automation (RPA) with Blue Prism and Power Automate, plus knowledge of UiPath and Automation Anywhere. Regular use of Azure, Git, DevOps, ServiceNow, Bizagi, JIRA, and Asana.🧭 Strategic LeadershipLed high-impact projects at:• MAPFRE: Automated regulatory workflows with Power Platform, SQL, and Python—reduced penalty risk by 35%. Managed 40+ projects with 38% faster delivery.• Tereos: Improved communication network and IT services via ServiceNow, cutting response time by 39% and increasing user satisfaction by 22%.• Indra/Vivo (Telefônica Brasil): Led “Triagem” (RPA + SAP/API), generating billions in ROI and 23% client retention gain.• A.Yoshii: Built 70+ dashboards, automated 90% of payments with RPA, revitalized ERP Mega (R$849M saved), and improved forecasting accuracy by 85% with Prophix. Academic Projects (GitHub): github.com/ClaudiaDispinzeri

Experience

1. Analytics Teaching Assistant

   University at Albany

   Jul 2025 — Present · Albany, NY, US

   Student Support: Support graduate-level students in learning Python programming concepts,including data structures, functions, and libraries such as Pandas, NumPy, and Matplotlib.• Code Assistance: Assist with debugging code, clarifying assignments, and reinforcing conceptsduring office hours and one-on-one sessions.• Faculty Collaboration: Collaborate with the professor to grade assignments and provideconstructive feedback.• Applied Learning: Help students apply Python to solve real-world business problems using dataanalysis and visualization techniques.

Education

• UEL - Universidade Estadual de Londrina

  Bachelor of Science - BS, Accounting

  1997 — 2003

• University at Albany

  Master of Science - MS, Business Analytics

• UEL - Universidade Estadual de Londrina

  Postgraduate Degree, Forensic Accounting and Auditing

  2010 — 2011

• Pontifícia Universidade Católica do Paraná

  Postgraduate Degree, Finance and Controllership

  2004 — 2005