Claudia Díaz Forde

About Claudia Díaz Forde

As the Sr. Partnerships Manager on Certification & Verification team, I support B Lab Global’s external verification partner with 50+ analysts around the world, certifying the social and environmental impact performance of businesses that want to use their impact as a force for good in the world. At the Olin Business School of Washington University in St. Louis, I majored in Marketing and Healthcare Management, minored in Global Health & the Environment, and obtained the Global Certificate. I am interested in public health, urban environments, social enterprises, and the intersection of the social, public, and private sectors. I strive to be an entrepreneurial and servant leader, enthusiastic and disciplined worker, eager learner, and person with integrity, humility, and vision.

Experience

1. Sr Partnerships Manager

   B Lab

   Sep 2023 — Present

   External Verification Partner Support: support operational engagement with external verification partner; share performance results; analyze trends - People Management: provide technical and pastoral support to 2 direct reports; set goals to demonstrate achievement of operational results; work with peers to align on equitable, appropriate and engaging work assignments; deliver continual feedback - Continuous Improvement: support improvements and implementation for process, training, verification, quality assurance controls on external verification; leads partnerships contributions for monitoring, evaluation and learning; oversee collection and analysis of feedback across stakeholders - Strategy: develops replicable, scalable systems; supports development and delivery of partnership team strategy; collaborates within workstream, and other leads and teams in the organization and Global Network to implement strategies and policies

Education

• Washington University in St. Louis

  Bachelor's Degree, Majors in Healthcare Management and Marketing; Minor in Global Health & the Environment

  2012 — 2016