Claudia Lopez

UX/UI Designer | Designing User-Centered Experiences in AI & Emerging Tech | FloLabs Innovations Intern

Role
Customer Service Agent at Nike
Location
Henderson, NV, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Claudia Lopez

Claudia Lopez is an aspiring UX/UI designer with a passion for creating user-centered digital experiences. Remote work sparked her interest in how design, visuals, and learning flows impact engagement, inspiring her to pursue formal training in UX/UI Design. She holds certifications in UX/UI Design and is an Adobe Certified Professional. Her administrative and customer service experience enhances her problem-solving, collaboration, and communication skills. Claudia combines creativity with analytical thinking to contribute meaningful design solutions and support team objectives.Eager to grow in a design internship, she is seeking opportunities with organizations that value mentorship, professional development, and innovative approaches to user experience.

Experience

  1. Customer Service Agent

    Nike

    Sep 2024 — Present · US

    Inbound sales, customer service and store support. Assist with product questions. Handle existing orders with returns, refunds and markdowns. Assist customers with package tracking. Troubleshooting Nike apps.

Education

  • Adobe Digital Learning

    Adobe Certified Professional, Graphic Design & Multi-media

  • Springboard

    Certification, UX/UI Design

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Claudia Lopez — Customer Service Agent at Nike in Henderson, NV, US | Unifers