Claudia Viscarra
Customer Success Manager at Salesforce | Marketing Cloud Specialist
- Role
- Customer Success Manager at Salesforce
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Claudia Viscarra
As an SFMC Consultant, I lead end-to-end tech implementations of marketing campaigns for email, SMS, and direct mail, ensuring seamless transitions and high QA standards. With over 5 years of experience in designing, developing, and deploying email marketing campaigns across industries, I specialize in Salesforce Marketing Cloud, the leading platform for digital marketing automation and analytics.I leverage my diverse skill set, spanning from web development, to graphic design, to client coordination, to create and enhance dynamic and responsive emails using HTML and AMPScript, tailored to specific campaign requirements and user engagement. I also direct data migration strategies from legacy systems to Salesforce Marketing Cloud, emphasizing data privacy and campaign enablement. I collaborate cross-functionally, delivering actionable insights from engagement analyses to improve campaign effectiveness. I am passionate about translating strategic visions into actionable digital assets, and I thrive in fostering collaborations and driving engagement.
Experience
Customer Success Manager
Mar 2024 — Present · Washington, DC, US
Education
Coding Dojo
Full-Stack Web Developer
2016 — 2017
Taylor University
Graphic Design, Art
2011 — 2015
Skills
- Graphic Design
- Layout
- Digital Illustration
- Spanish-Speaking
- Leadership
- Italian
- Illustration
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