Claudia Reid

CEO @Choice Matters Home Healthcare, Inc

Jacksonville, FL, US
EMAILS
c••••••@choicemattershhc.com
MOBILE NUMBERS
+12•••••••17

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WORK HISTORY

Dec 2008 — Present

CEO @Choice Matters Home Healthcare, Inc

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Jacksonville, FL, US

Choice Matters is a Medicare certified home health care agency with focus on convalescence and aging in place. We go to great lengths to understand the needs of our patients and their families. Home care is a welcome alternative to long hospital confinement or nursing homes, as more and more studies prove that patients do better and for longer periods of time, when allowed to stay in familiar surroundings.We are locally owned and operated providing services to the following counties: Duval, Clay, Baker, Nassau and St. Johns. To serve our local community, we participate in a multitude of health plans in addition to traditional Medicare.

EDUCATION

N/A

American Intercontinental University

Computer Science

SKILLS

Project ManagementApplicant Tracking SystemsAccount ManagementChange ManagementBusiness RequirementsCustomer ServiceStrategySoftware DocumentationSdlcProgram ManagementTeam BuildingManagementCoachingBusiness AnalysisHuman ResourcesProject PlanningManaged CareHealthcare ConsultingDatabasesDocumentationQuality AssurancePeoplesoftBudgetsTrainingSharepointTestingPmpLeadershipBusiness IntelligenceHealthcareVendor ManagementIntegrationProcess ImprovementPersonal TrainingBudgetHealthcare ManagementEmployee RelationsStrategic PlanningMedicareRequirements Analysis

ABOUT CLAUDIA REID

CEO and founder of Medicare-certified and private duty home care agencies serving Northeast Florida for over 17 years. Experience includes leading skilled home health operations across nursing, physical therapy, occupational therapy, speech therapy and medical social work disciplines, as well as managing private duty services focused on personal care, respite, and companionship.Proven track record in building high-performing teams, maintaining regulatory compliance, and scaling patient-centered care models. Skilled in ACHC and Medicare survey readiness, interdisciplinary team development, and long-term operational growth.Focused on delivering measurable outcomes, improving access to in-home care, and driving strategic innovation in the senior services and post-acute care space.

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