Claudia Pollinger

Security+ Certified | Third-Party Risk & Security Assessments

Role
Exchange Technical Support Specialist at ProcessUnity
Location
Montrose, CO, US
LinkedIn followers
500 followers

About Claudia Pollinger

Aspiring Cybersecurity Analyst with 5+ years of experience in technical support, risk-focused troubleshooting, and customer-facing technical roles. I bring a strong foundation in security concepts, investigations, and system analysis, along with hands-on exposure to real-world cybersecurity environments.Currently, I work at ProcessUnity supporting third-party risk and security assessments within the CyberGRX exchange. In this role, I collaborate with internal teams, vendors, and enterprise customers to review security controls, analyze assessment data, and support risk and compliance initiatives.My background includes practical experience with log analysis, vulnerability scanning, cloud fundamentals, and security tooling through professional roles and hands-on training. I’ve worked with tools such as SIEM platforms, Nessus, Nmap, Wireshark, Kali Linux, Burp Suite, and AWS while supporting security assessments, investigations, and remediation efforts.I hold a CompTIA Security+ certification and am actively pursuing my Cybersecurity Analyst certification. I’m driven by continuous learning and am seeking an Cybersecurity Analyst opportunity where I can grow within a security-focused team and contribute to protecting systems, data, and users.

Experience

  1. Exchange Technical Support Specialist

    ProcessUnity

    Feb 2025 — Present

Education

  • University of North Texas

    Bachelor degree in Hospitality Management , Hospitality Administration/Management

  • Evolve Security Academy

    Evolve Security Certified Professional Certification (once certified) , Cybersecurity

  • University of Denver

    Full Stack Web Development , Computer Programming/Programmer, General

  • University of North Texas

    Bachelor's degree in Digital Retailing , Retailing and Retail Operations

Skills

  • Public Speaking
  • Microsoft Office
  • Time Management
  • Hospitality Management
  • Hospitality
  • Social Media
  • Powerpoint
  • Microsoft Excel
  • Photoshop
  • Restaurants
  • Hospitality Industry
  • Research
  • Hotels
  • Teamwork
  • Event Management
  • Food & Beverage
  • Customer Service
  • English
  • Microsoft Word
  • Event Planning

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Claudia Pollinger — Exchange Technical Support Specialist at ProcessUnity in Montrose, CO, US | Unifers