Claudia Janosky

VP of CX | Transformational Operator | Customer Enthusiast | M&A | Startup Veteran | Small Biz Owner

Role
Vice President of Customer Experience at OfficeRnD
Location
Austin, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Claudia Janosky

Operations and Customer Success executive with 15 years experience, including strategic leadership within VC & PE backed SaaS organizations, from early stage to late stage exits ranging from $360M -$2B. Skilled in orchestrating operational excellence in active M&A environments, building and scaling Customer Success teams, and driving cross-functional, transformative initiatives. Highly adept at operationalizing executive vision, delivering net revenue growth to plan, reducing operational friction, and fostering high performing teams. Industries: Cyber Security, Cyber Tech, Financial Services, Consumer Identity Protection, Credit Education, Retail, Food & Beverage, Hospitality, Storage, Marketplace, Insurance, Payments

Experience

  1. Vice President of Customer Experience

    OfficeRnD

    Aug 2025 — Present · Austin, TX, US

Education

  • The University of Texas at Austin

    Bachelor of Science (BS), Advertising

    2004 — 2008

  • The University of Texas at Austin – Center for Professional Education (CPE)

    Certificate, Leadership Academy

Skills

  • Management
  • Software as a Service (Saas)
  • Digital Marketing
  • Marketing
  • Customer Relationship Management (Crm)
  • Strategy
  • Digital Strategy
  • Leadership
  • Process Engineering
  • SEO
  • Business Analysis
  • Saas
  • Interactive Marketing
  • Account Management
  • Product Management
  • Project Management
  • Program Management
  • Social Media
  • Advertising
  • Software Development
  • Social Media Marketing

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Claudia Janosky — Vice President of Customer Experience at OfficeRnD in Austin, TX, US | Unifers