Claudia Janosky
VP of CX | Transformational Operator | Customer Enthusiast | M&A | Startup Veteran | Small Biz Owner
- Role
- Vice President of Customer Experience at OfficeRnD
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Claudia Janosky
Operations and Customer Success executive with 15 years experience, including strategic leadership within VC & PE backed SaaS organizations, from early stage to late stage exits ranging from $360M -$2B. Skilled in orchestrating operational excellence in active M&A environments, building and scaling Customer Success teams, and driving cross-functional, transformative initiatives. Highly adept at operationalizing executive vision, delivering net revenue growth to plan, reducing operational friction, and fostering high performing teams. Industries: Cyber Security, Cyber Tech, Financial Services, Consumer Identity Protection, Credit Education, Retail, Food & Beverage, Hospitality, Storage, Marketplace, Insurance, Payments
Experience
Vice President of Customer Experience
Aug 2025 — Present · Austin, TX, US
Education
The University of Texas at Austin
Bachelor of Science (BS), Advertising
2004 — 2008
The University of Texas at Austin – Center for Professional Education (CPE)
Certificate, Leadership Academy
Skills
- Management
- Software as a Service (Saas)
- Digital Marketing
- Marketing
- Customer Relationship Management (Crm)
- Strategy
- Digital Strategy
- Leadership
- Process Engineering
- SEO
- Business Analysis
- Saas
- Interactive Marketing
- Account Management
- Product Management
- Project Management
- Program Management
- Social Media
- Advertising
- Software Development
- Social Media Marketing
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