Claudia Marmol
Director, Contract Administration - Global Business Services (Gbs) @AstraZeneca
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WORK HISTORY
Director, Contract Administration - Global Business Services (Gbs) @AstraZeneca
EDUCATION
Wilfrid Laurier University
Bachelor of Arts (B.A.) Honours, Health/Health Care Administration/Management
SKILLS
ABOUT CLAUDIA MARMOL
Global Operations Director leading a global team of 28 with continued growth. I specialize in building the operational foundations: governance models, KPIs, and service standards that enable organizations to scale with consistency and confidence. My focus is on designing operating structures that align people, process, and performance to deliver reliable outcomes for global customers. I ensure strong customer outcomes by embedding feedback loops, performance measurement, and regular stakeholder engagement to continuously improve service quality across regions.
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