Claudia Kittredge

Senior Director, Cloud Support Engineering @RapidScale

Raleigh-Durham-Chapel Hill, NC, US
MOBILE NUMBERS
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WORK HISTORY

Feb 2025 — Present

Senior Director, Cloud Support Engineering @RapidScale

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Raleigh, NC, US

Lead Cloud Support organization while building a team to deliver the future of customer success. Oversee and own outcomes of all customer engagement and issue resolution. Thought leader to transform delivery adhering to best practices and current trends. Develop and execute on, near and offshore strategy to scale team for explosive growth.

EDUCATION

2011

Cisco Academy

Cisco Leadership Director Series

1992 — 1993

Estudio Internacional Sampere (Madrid, Spain)

Certificate of Proficiency in Spanish Language

1988 — 1993

Temple University

Bachelors of Business Administration

SKILLS

Go-to-Market StrategyChannel PartnersSales EnablementCloud ComputingProfessional ServicesSolution SellingUnified CommunicationsSaasBusiness AlliancesEnterprise SoftwareData CenterWirelessBusiness StrategyBusiness IntelligenceCross-Functional Team LeadershipChannelStrategyStrategic PartnershipsPre-SalesPartner ManagementManaged ServicesProduct ManagementIpTelepresenceDemand GenerationProduct MarketingTelecommunicationsStart-UpsStorageMobile DevicesMplsNetwork ArchitectureService ProvidersDirect SalesSalesforce.comVirtualizationVoipCrmNetwork SecurityCisco Technologies

ABOUT CLAUDIA KITTREDGE

Transformational technology professional with exceptional leadership skills, committed to…

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Claudia Kittredge — Senior Director, Cloud Support Engineering at RapidScale in Raleigh-Durham-Chapel Hill, NC, US | Unifers