Claudia King-McWilliams
Vice President and General Manager at Starboard Group supporting Royal Caribbean International and Asia
- Role
- Vice President and General Manager at Starboard Group, Royal Caribbean International & Asia at Starboard
- Location
- Hollywood, FL, US
- LinkedIn followers
- 500 followers
About Claudia King-McWilliams
Intuitive, strategic and results driven executive, equipped with extensive experience in the cruise and hospitality sector. Articulate communicator known for collaboration, creativity and inclusiveness. Decisive leader that consistently exceeds targets. Known to manage with her head and lead with her heart. Driven by an unwavering commitment to a flawless guest experience Recognized as a visionary leader with well-defined management skills and strong analytical aptitude Equipped with creative and insightful approaches to formulating ideas and innovative approaches to resolve issues, optimize efficiency and surpass targets Track record of adaptability; capable of handling diverse and changing situations while maintaining calm control
Experience
Vice President and General Manager at Starboard Group, Royal Caribbean International & Asia
Jul 2022 — Present · Miami, FL, US
Education
The Wharton School
Executive Leadership Program
2009 — 2009
The Wharton School
Executive Leadership Program
2008 — 2008
The Wharton School
Executive Leadership Program
2007 — 2007
Skills
- Project Planning
- Budgeting
- Event Management
- Coaching
- Cross-Functional Team Leadership
- Staff Development
- Strategy
- Hospitality
- Customer Experience
- Start-Ups
- Strategic Planning
- Leadership
- Process Engineering
- Customer Retention
- Customer Service
- Team Leadership
- Budgets
- Management
- Team Building
- Hotel Management
- Hotels
- Call Centers
- Strategic Partnerships
- E-Learning
- Process Improvement
- Sales
- Operations Management
- Change Management
- Direct Sales
- Tourism
- Hospitality Industry
- Quality Management
- Training
- Customer Satisfaction
- Sales Management
- Project Management
- Travel Management
- Luxury
- Business Strategy
- Hospitality Management
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