Claudia Jordan

Senco @Aletheia Academies Trust

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Senco @Aletheia Academies Trust

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Key achievements * Supported the development and integration of digital learning solutions and new technologies.* Built strong relationships with key stakeholders to ensure alignment with organisation vision * Developed policies to maintain best practices and compliance.* Identified opportunities for outsourcing learning activities to external providers.* Oversaw the department budget, ensuring efficient allocation of resourcesStrategic * Designed organisational careers strategy to meet national benchmarks and the contextualised needs of learners * Developed online curriculum including e-learning resources to ensure consistency and improve outcomes * Developed and implemented careers strategy and plan using National benchmarks and evaluation tools.* Developed high quality learning resources adapted to learner needs * Developed Careers Policy and Provider Access Policy.* Attend all Local Governing Board meets since 2018 * Internal Quality Assurance for other departments * Evaluation of stakeholder engagement data for continuous improvement * Rebranded the department, including logo design, to foster improved engagement Operational * Managed a team of 2 staff members, fostering a collaborative and high-performance environment.* Ensured all curriculum content is current, innovative, and meets quality standards.* Development and delivery of key soft skills with learners through short workshops * Advised employers on selecting appropriate apprenticeship providers.* Conducted ongoing analysis of the Curriculum to ensure it meets current learner needs.* Reviewed stakeholder engagement data to achieve KPIs.* Implemented a careers tracking programme for 1,300 learners.* Developed network of alumni as guest speakers and sponsors * Job analysis and developed job descriptions for careers coordinator roles to support the careers lead.* Adapt learning to meet additional needs e.g ASC and ADHD

EDUCATION

2002 — 2002

Institute of Sport and Recreation Mamagement

Diploma, Special Events Management

N/A

University of Greenwich

Certificate in Education

N/A

Canterbury Christ Church University

Level 6, Careers Leadership

N/A

University of Kingston

Level 7, National Award Special Education Needs and Disabilities

N/A

Society for Education and Training

QTLS, Training and Education

SKILLS

Training DeliveryMarketing StrategySocial MediaCustomer EngagementCandidate AssessmentEmployee TrainingCulture ChangeSalesBusiness CoachingEvent ManagementPresentation CoachingAccount ManagementRecruitingMarketingDevelopment & Delivery of TrainingEvent PlanningCustomer Service TrainingFacilitationCoachingCandidate Management StrategyWorkshop FacilitationBusiness DevelopmentLeadership DevelopmentManagement DevelopmentSearch and SelectionRecruitment StrategyProject ManagementAdvertisingLive EventsBusiness Process ImprovementEvent Marketing StrategyTrainingStaff Development and RetentionNew Business DevelopmentPerformance ImprovementManagementConference CoordinationSetting Up New BusinessesCustomer Service

ABOUT CLAUDIA JORDAN

Qualified SENCo focused on promoting a culture of true inclusion. Learning and Development professional with over 20 years of experience managing and developing high-performing teams. Proven track record in project management and creating innovative, high-quality training content, and integrating digital learning solutions. Skilled in L&D policy development, talent acquisition budget management, and fostering strong relationships with stakeholders. Committed to developing and implementing strategic L&D initiatives to enhance organisational performance.After more than fifteen years of working in advertising, recruitment and search and selection in both the US and UK, in 2006 until 2017 I founded my own consultancy, working with SMEs as well as blue chip companies in retail, leisure health and oil and gas as a trainer, project manager and compliance manager.I have a passion for the learner journey and customer engagement and in continuous improvement with companies with whom I work, taking time to understand culture and people. I speak conversational French a little Spanish and I love nothing more than to discuss food and events! But

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Claudia Jordan — Senco at Aletheia Academies Trust in London, GB | Unifers