Claudia Gutierrez
Order Fulfillment Manager @Lowe's Companies, Inc.
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WORK HISTORY
Order Fulfillment Manager @Lowe's Companies, Inc.
Redmond, OR, US
In charge of accurately pulling and staging customer pick ups ordered through various channels; on a daily basis prioritize orders for our PRO customers Ensure customer satisfaction by meeting KPIs including pick time, LTR (likely to recommend) scores, staging location accuracy Create and maintain strong partnerships with receiving/delivery and PRO teams; quickly communicate and resolve order issues for on-time deliveries Train new hires on all fulfillment systems, including the “why” behind the actions; provide coaching and constructive feedback as necessary
EDUCATION
University of Washington - Michael G. Foster School of Business
Master's degree
James Madison University
Bachelor’s Degree
ABOUT CLAUDIA GUTIERREZ
Experienced Supply Chain Professional with a demonstrated history of building relationships, driving growth, monitoring trends, and reacting quickly and creatively to solve problems in high growth environments.
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