Claudia E. S.

About Claudia E. S.

My name is Claudia and I am an accomplished, resourceful, and results-driven professional with a comprehensive management background within the telecommunications industry. I have years of consecutive experience at Verizon Wireless in leadership roles of progressive responsibility. During my recent Network Operations roles, I led teams responsible for Cell Site Field & Switch Operations including Translations (Traffic & 911 call routing) for the Western half of the United States. The roles were 24x7 network operations (on call) management roles. I am experienced in all aspects of Big Data systems, including database design, aggregation strategy, performance optimization, service layer development, and reporting & analysis tools. I am also proficient in Big Data frameworks and software such as Hadoop and Spark. This experience was during my role in Network Systems Support for Verizon Wireless. During my career, I have consistently exemplified strong leadership abilities in managing complex projects, leading cross-functional teams, and overseeing extensive budgets of up to $65M. I am frequently recognized by my peers for exemplary performance in strategic planning, quality control, and network management.

Experience

1. Network Program Manager Ii

   Verizon

   Sep 2022 — Present · Twinsburg, OH, US

   Provide technical support to the Network Engineering Project Management Team. This includes retrieving macro and small cell modification projects from server installation to full integration and activation. Work with internal and external teams to progress projects through a multi-step process and to ensure rapid resolution of issues by working with the necessary engineers and OEMs. Manage a large number of projects while prioritizing issues for timely resolution.

Education

• Pace University

  BS Business Technology Leadership

  2011 — 2017