Claudia Douglass
Principal, Health Transformation, Global and Usa Co-leader Hybrid Care Digital Health @PwC
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WORK HISTORY
Principal, Health Transformation, Global and Usa Co-leader Hybrid Care Digital Health @PwC
Charlotte, NC, US
Principal (non-CPA Partner) at PricewaterhouseCoopers with 30 years of healthcare strategy and operations experience leading complex transformational projects globally for health care providers and health plans. Claudia co-leads firm Care Model Evolution and Hybrid Care/Omnichannel/Virtual Care/Telehealth offerings. She leads teams that help client\'s navigate the evolution of the care model from acute care to more ambulatory and virtual settings to improve the quadruple aim, including improved consumer, patient and caregiver experience, quality, access and efficiency. These projects often include new operating models, capital and operational plan adjustments and potential targets for acquisition or divestiture. Serves as a thought leader in the healthcare sector who publishes and presents on topics of strategy, operational transformation, leadership, virtual care and value based care for organizations such as ACHE, HFMA, Modern Healthcare and Arab Health. Her high energy, inclusive style and expertise has earned the trust of industry leaders and colleagues.
EDUCATION
Harvard Medical School
Executive Education, Leading Digital Transformation in Healthcare
University of Miami Business School
Bachelor of Business Administration, International Finance and Marketing
University of Michigan
Masters of Health Services Administration (MHSA), Healthcare Management
ABOUT CLAUDIA DOUGLASS
Results-oriented executive with 30 years of leadership, driving profitable growth within consulting and industry. Expertise in developing and leading complex strategic initiatives across multiple business units. Innovative and creative thinker with strategy, operations, finance, change management and information technology expertise. • Strategic business planning and execution • Portfolio, program and project management • Lead teams to produce superior results • Strong relationship builder and mentor • Lean planning and execution expertise
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