Claudia Dalcour
Sr Manager, Customer Care @TTI Floor Care North America
Cookeville, TN, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2003 — Present
Sr Manager, Customer Care @TTI Floor Care North America
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Cookeville, TN, US
EDUCATION
N/A
Tennessee Technological University
Master's degree
N/A
University of Southern Mississippi
Accounting and Business/Management
N/A
Tennessee Technological University
Bachelor of Business Administration - BBA
SKILLS
Consumer ProductsBrand ManagementCross-Functional Team LeadershipMarketing StrategyDirect SalesStrategyNegotiationMarketing ManagementMarket AnalysisSalesOperations ManagementSupply Chain ManagementInventory ManagementInventory ControlCoachingProduct ManagementTeam LeadershipStrategic PlanningProfitP&L ManagementTeam ManagementRetailB2bTeam BuildingManagementSegmentationForecastingProcess ImprovementCrmLeadershipProduct DevelopmentCall CentersVendor ManagementPricingIncome StatementCompetitive AnalysisBudgetsHiringSales ProcessMarket Planning
ABOUT CLAUDIA DALCOUR
Experienced Call Center Manager with a demonstrated history of working in the consumer goods industry. Skilled in Negotiation, Operations Management, Consumer Products, Sales, and Contact Centers. Strong support professional graduated from University of Southern Mississippi and Tennessee Technological University.
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