Claudia Clemens

About Claudia Clemens

I bring over 20 years of experience developing strong teams to drive superior results and improve customer experiences. I\'ve solved tough supply chain problems and innovated with new capabilities throughout my career. My breadth of experience in inventory planning & strategy, demand planning, supply chain collaboration (CPFR and S & OP), order management and operations, cost reduction/avoidance, price optimization, NPI, and returns avoidance & recovery have enabled me to hone the ability to understand and articulate Supply Chain complexities from end to end; and integrate with all functions. Supply Chain as strategy enables sales and growth like no other discipline. Consumer Products Supply Chains are not for the faint of heart. I thrive in highly competitive environments that demand continuous improvement. I love change and the opportunity to lead, improve process, and bring ideas to life. I\'m a servant leader who earns the trust of their team; and, through clear goals and expectations, coaching and mentoring, and removing obstacles, I get out of the way to allow my team to employ their strengths. I believe in Daniel Pink\'s theory that Autonomy, Mastery, and Purpose are the keys to morale and productivity. Are you ready? Lets learn and build together! Bring it on!

Experience

1. Senior Director Supply Chain, Analyst Consumer Products

   Gartner

   May 2022 — Present

   Research and advisory for supply chain business and technology insights.I advise Chief Supply Chain Officers and supply chain leaders in their strategy development in areas including macro impacts to the supply chain, metrics and performance or collaboration.I research the latest trends and best practices in supply chain to envision risk-balanced strategic operating models, industry best practices, trends, and benchmarks.

Education

• Northern Illinois University

  BA, Art & Art History

  1990 — 1994

• MIT Sloan School of Management

  Supply Chain Strategy Certification, Supply Chain Strategy & Management

  2011 — 2011

• Reinwardt Academie, Amsterdamse Hogeschool voor de Kunsten

  MA, Museum Studies

  1995 — 1997

Skills

• Cross-Functional Team Leadership
• Strategy
• Program Management
• Supply Chain Management
• Sales
• Inventory Management
• Team Leadership
• Strategic Planning
• Financial Analysis
• S&Op Implementation
• Retail
• Team Building
• Planning
• Forecasting
• Project Planning
• Supply Chain
• Process Improvement
• Leadership
• Analysis
• Vendor Management
• Pricing
• Procurement
• Business Process Improvement
• Returns Management
• Customer Satisfaction
• Sales Operations
• Change Management
• Merchandising