Claudia Assejew

Senior Vice President @Citi

Tampa, FL, US

Design and implement enterprise governance frameworks integrating risk and payment controls across business lines.· Direct validation of 240+ payment applications, establishing sustainable governance and consistent reporting standards.· Build governance templates, RACI structures, RAID logs, and standardized playbooks to enforce execution discipline across global teams.· Create executive-level dashboards and control metrics enabling real-time leadership visibility into program health.· Integrate Agile and Waterfall delivery models, tailoring governance for system, process, and compliance programs.· Prioritize portfolios, manage dependencies, and improve visibility of delivery outcomes for senior leadership and control owners· Create artifact library, embedding best practices in documentation, change management, and issue escalation.· Mentored global implementation teams, embedding process discipline, accountability, and knowledge transfer culture.· Partnered with executive leadership to remediate incidents and strengthen compliance posture, reducing enterprise risk exposure.

Fordham University

Master of Business Administration - MBA, Information Systems & Finance