Claude L. Francis

Director of Events @The Tess, Autograph Collection

Atlanta, GA, US
MOBILE NUMBERS
+14•••••••88

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WORK HISTORY

Oct 2025 — Present

Director of Events @The Tess, Autograph Collection

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Atlanta, GA, US

FormerlyThompson Atlanta Buckhead*

EDUCATION

N/A

Johnson & Wales University

Associate of Science, Hotel & Restaurant Management

N/A

Johnson & Wales University

Bachelors of Science, Hospitality Sales & Meeting Management

SKILLS

Event PlanningEmployee TrainingFood ServiceHotel ManagementGuest RecoveryHospitalityFood & BeverageCustomer ServiceCateringHotelsRestaurantsCulinary SkillsFPre-Opening ExperienceHospitality IndustryPre-OpeningPHiringProperty Management SystemsCuisineYield ManagementMenu DevelopmentOpen TableConvention ServicesRevenue AnalysisEmployee RelationsBanquet OperationsRestaurant ManagementFront OfficeTeam BuildingCustomer SatisfactionTrainingOperaMicrosBanquetsTime ManagementHospitality ManagementEvent ManagementMeeting PlanningFood

ABOUT CLAUDE L. FRANCIS

Strong analytical, leadership, and interpersonal skillsStrong customer service orientation and skillsClear, concise written and verbal communication skillsAbility to quickly evaluate alternatives and decide on a plan of actionSkilled in clearly interpreting and explaining policies and proceduresExcellent decision maker; well organized, resourceful and works well with others as well as independentlyInspires and support others to work at their highest levelEnthusiastic team member whose participation brings out the best in others

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