Claude Castonguay

WORK HISTORY

EDUCATION

SKILLS

ABOUT CLAUDE CASTONGUAY

I’m a technical person by trade, and not long after I started working at Shaw, I was fortunate to have the opportunity to build backbone networks across Canada and the United States, from Seattle to New York and everywhere in between. Later I moved into technical sales and gained a broad knowledge of all the different types of products and services that we provide. I’m a natural collaborator, and the melding of engineering with sales and operations has given me a healthy respect for how everything fits together-that if you turn a valve over here you don’t leak water over there.Product teams work with nearly every department in an effort to support customers, drive innovation and grow the business. We make sure that everybody has the right tools to do their job so that we can deliver a great experience for our customers.My job puts me in the center of all aspects of our business. It’s about meeting the needs of our customers and really listening to them so that we know when we’re hitting the mark and when we’re not. It means having to study the market, our competitors, what technology brings to the table, and how our customers can use our technology to solve their day-to-day business problems. Background in: Internet, WiFi, Unified Communications, Networks, Product development, business case development, strategy, product management, telecom, cloud, SaaS, MPLS, SDWAN, Security, network design, technical sales, colocation, vendor management, RFP’s, technology, process, innovation and development.