Clary Jeffrey

Director of IT @Resolution Economics

Los Angeles, CA, US

Developed and implemented the organization’s AI Governance strategy- Authored enterprise AI policies to establish compliance, transparency, and responsible use- Implement large-scale technological changes across organizations- Direct remote MSP Teams and provide hands-on management of on-premise and cloud IT infrastructure between 6 office locations and 4 datacenters across the U.S- Successfully managed IaaS, SaaS, and other business technology platforms, including Microsoft Azure, VMware, Salesforce, Nasuni, Citrix, Office 365, Ring Central, Mitel, and Zoom Phone, to ensure optimal performance and efficiency- Manage enterprise technology vendors and software licensing- Direct firm-wide helpdesk operations and provide 24/7 tertiary support to MSPs, in-house IT staff, and dispersed cross-functional teams- Manage and engage in IT equipment procurement- Review and Forecast IT Expenditures and produce cost savings at the helm of a multimillion-dollar budget- Plan and manage tech infrastructure build-out for new office locations- Suggest, review, and implement technological changes to infrastructure and end-user environment based on the firm’s needs- Manage telecom services and the implementation of new collaborative solutions- Plan and execute complex, multi-leg on-premises and cloud system migrations- Oversee the firm’s Information Security Program including enforcing and updating related policies and implementing changes as needed according to NIST, SOC 1 & 2, and FedRAMP guidelines- Undergo client Cyber Security Assessment interviews and remediation processes- Review and draft business process policies- Evaluate the technical infrastructure of acquired companies post-M&A transactions- Create post-transaction IT systems merger strategy and roadmap- Oversee Identity Access Management- Windows Server and Desktop Administration- SAS GRID Linux Server Administration.

Western Governors University

Master of Science - MS, Information Technology Management

Occidental College

Bachelor of Science (BS), Economics/ Sociology