Clark Flowers
Client Services Manager | Staffing Solutions Expert | Management
- Role
- Client Services Manager at Malone Workforce Solutions
- Location
- Louisville, KY, US
- LinkedIn followers
- 500 followers
About Clark Flowers
Dynamic business manager with a proven track record in operations management, team leadership, and business development. Adept at strategizing and implementing effective sales and marketing plans to drive revenue growth and improve client satisfaction. Experienced in managing diverse teams and building strong client relationships to support sustained business expansion.
Experience
Client Services Manager
Dec 2024 — Present · Louisville, KY, US
Oversee staffing and payroll for 280 employees at Norton Hospital, collaborating with hospital leaders to design and implement custom staffing solutions for various departments. Identify key issues and implement process improvements to optimize workflows and communication access teams. Foster strong client relationships, ensuring timely delivery of services while managing expectations and address challenges proactively. • Met with the environmental services, food and nutrition, and supply chain directors on a weekly basis to go over any staffing concerns, employees needing coaching, payroll, and current open/upcoming positions. • Utilizing Norton Healthcare recruiting software ICIMS to source internal and external applicants.• Met with leaders at Angels Envy to go over distillery tour guide, retail guardian, and cocktail specialist positions as well as current employees.• Quarterly presentations with the directors and leaders at Norton Hospital to go over staffing trends, turnover, culture and current staffing numbers.
Education
University of Kentucky
Bachelor of Science (B.S.), Communication, General
2010 — 2014
Dale Carnegie Training
Skills for Success
2019 — 2019
Skills
- Event Planning
- Team Leadership
- Microsoft Office
- Event Management
- Account Management
- Strategic Planning
- Microsoft Word
- Time Management
- Project Management
- Teamwork
- Social Networking
- Logistics
- Communication
- Negotiation
- Powerpoint
- Sales
- Fundraising
- Research
- Customer Service
- Marketing
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