Clark Chu

About Clark Chu

I’m a visionary executive who delivers the strategy and road maps that align enterprise goals, investments and capabilities with emerging market and customer needs for high-tech companies. With the proven ability to develop and communicate clear direction and goals across functions, I partner with engineering, business and external stakeholders to sustain focus and achieve milestones. A seasoned product strategist and customer success leader with extensive experience in several industry verticals including: Telecom, Media, Technology, Retail and Financial Services (Insurance and Banking) as well as Supply Chain and Logistics. Expertise in design thinking has enabled me to understand and quickly validate customer needs, successfully translate them into product features and functionality to deliver new solution offerings. My product management philosophy is simple - always look at problems and opportunities from the lens of the customer (user personas), closely collaborate with both experience/design as well as development colleagues - this is what I often refer to as the \"tripod\"(PM, Experience/Design and Development). Each member brings domain expertise and different perspectives essential to solving for the customer problem and correlating it back to a business opportunity/objective that we are striving to achieve.Successfully incubated new business units within large multi-national companies, from product concept through to GTM (Sales Operations, Legal, Finance & Operations interlock) in two different companies.Deep product management and strategy experience and held roles in: Product Strategy, Product Management, Program Management, Customer Success & On-boarding and Business Operations. Personal and professional development is important to me. I thrive in being able to up level colleagues but also seek to learn from others in order to be a more effective team member.Competencies include:Product Management | Product Strategy | Product Led Growth | AI & ML | PaaS | New Business Development and GTM Planning | Pricing Strategy | Strategic Partnerships | Stakeholder Relations | Coaching & Mentoring | Cross-Functional Collaboration | Performance Metrics | NPS| Data Management & Analysis | Innovative Solutions | Revenue Growth | Servant Leader | Bias for Action | Data Driven Decision Making | Design Thinking | Product Growth | Offering Management | Digital Business Transformation | Pragmatic MarketingMy email is C••••••••@gmail.com. Drop me a line.

Experience

1. Senior Advisor

   BairesDev

   Jan 2025 — Present

Education

• Wilfrid Laurier University

  BA, Political Science and Business Administration

Skills

• Business Management
• Business Requirements
• Business Planning
• Software Project Management
• Crm
• Cross-Functional Team Leadership
• Leading Change
• Functional Requirements
• Release Management
• Strategy
• Agile Methodologies
• Executive Reporting
• Management
• Business Development
• Siebel
• Project Planning
• Paas
• Customer Relationship Management (Crm)
• Sas70
• Organizational Change
• Strategic Planning
• Business Impact Analysis
• Project Management
• Pre-Sales
• Enterprise Software
• Business Continuity Planning
• Business Strategy
• Functional Design
• Functional Specifications
• Business Analysis
• Management Consulting
• Business Process Improvement
• 21 Cfr Part 11
• Account Management
• Change Management
• Business Intelligence
• Version One
• Business Process Re-Engineering
• Scrum
• Integration