Clark Laborde Pdm
Product Manager
- Role
- Product Manager, Customer Experience Engineering Team at Microsoft
- Location
- West Monroe, LA, US
- LinkedIn followers
- 500 followers
About Clark Laborde Pdm
I’m a Product Manager with over a decade of experience driving strategy, execution, and customer success across cloud, AI, and enterprise platforms. I currently lead product initiatives within Microsoft’s Customer Experience Engineering team, helping expand Azure Hybrid adoption globally through data-driven programs and AI solutions.My work bridges technical problem-solving with business outcomes — from designing an AI-driven RFI tool that reduced response times by 40%, to leading the Adaptive Cloud Assist program, which scaled SME and partner engagement to accelerate Azure Hybrid adoption. I thrive on connecting engineering, product, and customer insights to deliver measurable business impact.Before Microsoft, I managed product operations for Marion State Bank and led multi-million-dollar stakeholder initiatives that improved efficiency and customer retention across five branches. Earlier at CenturyLink, I helped deliver cross-functional marketing and technology initiatives post-merger that generated over $4M in monthly growth.My approach to product management is built on clarity, collaboration, and execution — taking ambiguous challenges and turning them into actionable roadmaps that deliver value.Core Strengths: Product Strategy | Roadmap Execution | Agile Product Management | Azure Hybrid & AI | Cross-Functional Leadership | Data-Driven Decision Making | Customer Experience Engineering
Experience
Product Manager, Customer Experience Engineering Team
Apr 2022 — Present · US
Lead cross-functional product initiatives across Azure Hybrid and AI programs, helping customers and partners accelerate cloud adoption through scalable, data-driven solutions.Key Highlights:• Designed and scaled the Adaptive Cloud Assist program, enabling collaboration across SMEs, SIs, and OEM partners to deliver customer impact at scale.• Built an AI-powered RFI automation tool that cut response times by 40% and improved SME turnaround by 60%, enhancing access to product insights globally.• Managed intake of customer requests across 42 countries, translating requirements into product features that aligned with business priorities.• Partnered with Engineering, Sales, and Product teams to define roadmaps, prioritize backlogs in Azure DevOps, and align releases to strategic objectives.• Analyzed global demand patterns (e.g, Azure Hybrid and Manufacturing adoption) to inform GTM and Product Marketing strategies.
Education
University of Louisiana Monroe
Bachelor of Business Administration (BBA), Marketing
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