Clarissa Villondo
Customer Service Representative @United Airlines
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WORK HISTORY
Customer Service Representative @United Airlines
Sterling, VA, US
Interacting with customers, crafting memorable positive experiences and building customer loyalty and dedication• Anticipating customer needs while maintaining a strong sense of responsibility and composure• Navigating challenges by being steady yet adaptable.• Working collaboratively with others, supporting colleagues and helping them be successful with new processes and technologies• Creating alternative flight itineraries during high-stress environments for customers and/or baggage when irregular operations happen
EDUCATION
Northern Virginia Community College
Liberal Arts/Communication Studies, Communication, General
The Catholic University of America
Bachelor of Arts (B.A.), Media Studies
The Catholic University of America
Architecture
SKILLS
ABOUT CLARISSA VILLONDO
Experienced Freelance Photographer with a demonstrated history of working in the online media industry. Skilled in Art Direction, Photography, Social Media and Adobe Photoshop. Strong arts and design professional with a Bachelor of Arts (B.A.) focused in Media Studies from The Catholic University of America.
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