Clarisa G.
Associate Applications Consultant | Quality Assurance Manual Tester & Analyst | Applications Administrator | Legal Billing Specialist | Academic Program Manager
- Role
- Associate Application Consultant at Harbor
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Clarisa G.
I am an experienced 15-plus year Legal Firm Billing/Client Accounting professional, Applications Consultant for Elite 3E / IntApp projects, Trainer, Administrator, Quality Assurance Tester and dedicated ERP Implementation Project Team Lead. I successfully execute software project implementations, configure and setup systems to client requirements, perform smoke, integration, data validation and user acceptance testing, training/rollout and hand-off to support team in groups or individually. I efficiently manage all aspects of a project including but not limited to drafting business cases or functional /design documents for project approval, scheduling project meetings, preparing meeting agenda, managing project deadlines or deliverables, communicating project status updates, drafting training schedule for rollout, preparing training curriculum and documentation, training presentations, high-level application demos for in-person or virtual sessions with stakeholders, as well as providing clients with post go-live application support.
Experience
Associate Application Consultant
Aug 2023 — Present · Chicago, IL, US
Dedicated AC that supports clients with legal firm ERP system implementations.• Provides QA Testing, planning, development and execution of test scripts manually or via automation via Azure DevOps/Jira, as well as log issues, document solutions, data validation, retest and close, draft project documents and functional requirements documents (FRDs)• Promptly respond to client smoke testing, data validation, integration testing, user acceptance testing or post go-live application support questions submitted via Smartsheet RAID logs• Accurately provide system configuration and setup for clients• Successful delivery of Elite 3E/3E Cloud and IntApp NBI back or front office user trainings and post go-live support for Legal Billing, Cash Receipts, AP, Reports/Metrics, 3E Workspace, 3E Proforma/Paperless Proforma, Billstream Cloud and 3E Collections for the firm’s clients • 2024 Nominated for Harbor Employee Service Award
Education
Northeastern University
Graduate Coursework, Project Management
2012 — 2013
Newbury College
Associated Degree of Science, Business Management
2008 — 2008
Emmanuel College (Boston)
Bachelor of Science, Business Administration
2009 — 2009
Northeastern University
Master of Science (M.S.), Leadership
2011
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