Clarence Ennis
IT Helpdesk Coordinator at Office of Technology Services
- Role
- Deployment Technician at Insight Global
- Location
- Baton Rouge, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Clarence Ennis
Experienced Telecommunications and Security Advisor with a demonstrated history of…
Experience
Deployment Technician
Feb 2018 — Present
Systems Deployment Services
Education
ITT Technical Institute
Associate's Degree, Criminology & Forensics Tehcnology, GPA: 3.81
2013 — 2015
University of Phoenix-Baton Rouge
Business Administration and Management, General
2008 — 2009
McKinley High
High School Diploma, GPA: 3.56
1975 — 1979
Skills
- Customer Relations
- Access
- Call Center
- Technical Support
- Vendor Management
- Contact Centers
- Forecasting
- Cross-Functional Team Leadership
- Software Documentation
- Customer Retention
- Budgets
- Customer Service
- Training
- Customer Satisfaction
- Business Process Improvement
- Broadband
- Switches
- Field Quality Support
- Telecommunications
- Troubleshooting
- Customer Experience
- Management
- Team Building
- Supervisory Skills
- Asq Member
- Six Sigma
- Success Labs
- Louisiana Quality Foundation Examiner
- Team Leadership
- IT Support
- Call Centers
- Leadership
- Networking
- Microsoft Office
- System Administration
- Process Improvement
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